We want you to be completely satisfied with your purchase. If you’re not happy with your wig, we offer a 30-day exchange policy for unused, unaltered items. Please refer to our Return & Exchange page for more information.

We recommend exploring our product descriptions for details on each style's length, color, and fit. If you need further assistance, our customer support team is always ready to help you select the perfect braided wig that suits your unique style and needs.

Shipping times vary based on location, but most orders are processed within 14 business days (this may be slightly more for custom orders). Delivery typically takes 2-3 business days for domestic orders and can be longer for international orders. Tracking information will be provided once your order ships.

Our braided wigs are lightweight, mostly glueless, and low-tension, making them comfortable to wear while protecting your natural hair and edges. We focus on realistic finishes using transparent lace, intentional braid styles, and balanced construction — so the wig looks natural and feels secure without pressure.

Yes. Everbraid offers a custom service that allows you to choose your preferred braid style and have it made into a braided wig. This means you’re not limited to a standard catalogue — you can select a look that feels like you. Custom orders are created with the same focus on comfort, realism, and low tension as our ready-to-wear styles.

Everbraid is proudly based in Canada, with our community and customers spanning North America and beyond. While we’re rooted in Canada, our designs are inspired by global beauty influences and real-life hair experiences.

Yes, we ship internationally. Shipping options, costs, and delivery times are displayed at checkout and may vary depending on your location.

You can connect with us on social media for styling inspiration, behind-the-scenes content, new launches, and real customer features. Follow us on Instagram and TikTok @Everbraid, and feel free to tag us when you wear your wig — we love seeing how you style your Everbraid look.

Absolutely. If you have questions about choosing a style, custom orders, or care, you can contact us through our Contact page ,send us a direct message on social media or email us at orders@everbraid.com. We aim to respond as quickly as possible.

Most of our braided wigs are designed to be glueless and low-tension, making them comfortable to wear while helping to protect your edges and natural hair. If you would like like your wig cap a specific size please choose the customise option.